Four Bengaluru flat buyers who each paid Rs 2.08 crore secured a Rs 10 lakh compensation order after promised lifestyle amenities never materialised.
The Karnataka Real Estate Regulatory Authority (K-RERA) has directed a builder to pay Rs 10 lakh in compensation to four homebuyers in Bengaluru after finding that several amenities promised at the time of sale were never delivered, according to a Times of India report. The four buyers had purchased flats in 2022 for Rs 2.08 crore each, with sale deeds executed the same year, before approaching the authority alleging that facilities described in the project's sales materials were missing.
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What the Inspection Found
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According to the Times of India report, the missing amenities included a senior citizen park, an open gym, a spa, an amphitheatre and sports facilities. A parallel report by The Economic Times, citing the same K-RERA order, said the clubhouse area lacked a pool, spa, guest rooms and indoor games space, while children's play areas, badminton and tennis courts and the open gym were also not constructed. Both reports state that the authority's findings rested on a joint inspection and photographic evidence, rather than buyer testimony alone, indicating that K-RERA physically verified the state of the project before ruling.
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Compensation Order and Timeline
K-RERA directed the builder to pay the Rs 10 lakh compensation within 60 days, the Times of India reported. The available reporting describes the developer only as a "reputed builder" and does not name the company or the specific residential project involved, a detail that remains unconfirmed in the gathered material. It is also not clear from the available reports whether the order additionally requires the builder to construct the missing amenities, or whether the Rs 10 lakh payment is intended to fully settle the dispute. No public response from the builder has been reported in either account.
The case reflects a broader pattern before Karnataka RERA, where buyers have increasingly sought redress when brochure or plan-based amenity promises are not matched by the completed project. The Economic Times report noted that the authority's reliance on a mandated joint inspection and photographic documentation was central to establishing that the amenities were absent, distinguishing this order from disputes centred on construction delays or possession timelines alone.
